Last Updated: May 30, 2025
Introduction and Overview
Coleman Signature Concierge Medicine (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.jcolemanmd.com (the “Site”) or use our concierge medical services. We respect your privacy and are dedicated to maintaining the confidentiality of your personal and medical information in accordance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you use our Site, particularly when you fill out our contact form. This information may include:
- First and last name
- Email address
- Subject of inquiry
- Message content
- Any other information you choose to provide in your communications with us
Protected Health Information
As a medical practice, we collect protected health information (PHI) as defined by HIPAA. This information is primarily collected during in-person visits, telephone consultations, telemedicine appointments, and through direct communications with Dr. Coleman and our staff. PHI may include:
- Medical history and records
- Treatment information
- Diagnostic information
- Insurance information (if applicable)
- Billing and payment information
- Other health-related information necessary for providing medical services
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and browsing actions, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referral source
- Date and time of your visit
This information helps us analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information about our user base as a whole.
How We Collect Information
We collect information through several methods:
Direct Collection
We collect information directly from you when you:
- Complete and submit our contact form
- Communicate with us via email, telephone, or in person
- Become a member of our concierge medicine program
- Receive medical services from Dr. Coleman
Automated Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Cookies are small data files placed on your device that help us improve our Site and deliver better and more personalized services. You can set your browser to refuse all or some browser cookies, but doing so may affect certain functionality of our Site.
How We Use Your Information
We use the information we collect for various purposes, including:
Personal Information and Contact Form Data
- To respond to your inquiries about our membership plans and services
- To provide you with information about our practice
- To communicate with you about your interest in our services
- To improve our website and user experience
- To analyze usage patterns and trends
Protected Health Information
- To provide medical treatment and services
- To coordinate your healthcare with other providers when necessary and authorized
- To manage our practice operations
- To contact you with appointment reminders
- To inform you about health-related benefits or services that may be of interest to you
- For billing and payment purposes
- To comply with legal obligations
We will never use or disclose your protected health information for marketing purposes without your explicit authorization.
Information Sharing and Disclosure
We respect the confidentiality of your information and share it only in limited circumstances as described below:
Business Associates
We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service. These business associates are contractually obligated to protect your information and are not allowed to use or disclose it except as necessary to perform services on our behalf or to comply with legal requirements.
Healthcare Providers
With your consent, we may share your medical information with other healthcare providers who are involved in your care, such as specialists, hospitals, or laboratories.
Legal Requirements
We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process, or to comply with state or federal laws.
Health Oversight Activities
We may disclose your information to health oversight agencies for activities authorized by law, such as audits, investigations, inspections, and licensure.
Public Health and Safety
We may disclose your information when necessary to prevent a serious threat to your health and safety or the health and safety of others.
Business Transfers
If our practice is sold, merged, or transferred, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information and PHI. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Our security measures include:
- Encryption of sensitive information
- Secure servers and networks
- Access controls and authentication procedures
- Staff training on privacy and security practices
- Regular security assessments and updates
Despite our efforts, unauthorized access, disclosure, or loss of information may occur. If we become aware of a security breach that affects your sensitive personal information, we will notify you in accordance with applicable laws.
Your Rights Regarding Your Information
HIPAA Rights
Under HIPAA, you have certain rights regarding your protected health information, including:
- The right to access and receive a copy of your health records
- The right to request corrections to your health information
- The right to receive an accounting of certain disclosures of your information
- The right to request restrictions on certain uses and disclosures
- The right to request confidential communications
- The right to receive a notice of our privacy practices
To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.
Website Information
For personal information collected through our website that is not protected health information:
- You may request to review, correct, or delete your personal information
- You may opt out of future communications from us
- You may request information about how your personal data is processed
Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us immediately.
Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Coleman Signature Concierge Medicine. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any websites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, please review the California Consumer Privacy Act (CCPA) if applicable to our practice.
International Users
Our Site and services are intended for users located within the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Site, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Coleman Signature Concierge Medicine
2128 Truxtun Ave.
Bakersfield, CA 93301
Phone: (661) 281-8238
Email: DrColeman@JColemanMD.com
Notice of Privacy Practices
This Privacy Policy serves as a summary of our privacy practices. We also maintain a detailed Notice of Privacy Practices as required by HIPAA, which provides more information about how we may use and disclose your protected health information. You may request a copy of our Notice of Privacy Practices at any time by contacting our office.